Retainer Agreement

This Retainer Agreement is made this 12/02/2024 between RCIC __________________  (the “RCIC”), with Alpha Consultants, North York, Ontario and {name-1} {name-3}, (the “Client”), located at {address-1-street_address} {address-1-city} {address-1-country}.

WHEREAS the RCIC and the Client wish to enter into a written agreement which contains the agreed upon terms and conditions upon which the RCIC will provide his/her services to the Client.

 AND WHEREAS the RCIC is a member of Immigration Consultants of Canada Regulatory Council (the “Council”), the regulator in Canada for immigration consultants;

 IN CONSIDERATION of the mutual covenants contained in this Agreement, the parties agree as follows:

1. Definitions

The terms “Client”, “Council”, “Disbursement” and “RCIC” shall have the meaning given to such terms in the Retainer Agreement Regulation of the Council.

2. RCIC Responsibilities and Commitments 

On 12/02/2024, you have asked us, and we agreed to act for you in the matter described below. The purpose of this letter is to summarize and confirm the terms of your engagement with us. We covered this subject in detail and discussed the nature of the fee arrangement.

You retain us to represent you in connection with your application of {select-4}, Canada. We anticipate that our representation will involve taking the following steps on your behalf:

1. Assess the client’s qualification; advise the client as to the best appropriate visa/ immigration stream to which he qualifies; prepare the client the best plan or strategy in respect to the immigration application.
2. Provide client with a checklist of information and documents required in support of {select-4} application; review and analyze the documents received in support of client’s education, work experience and civil status; guide the client through the application process to ensure consistency and accuracy.
3. Submit the client’s application package to the appropriate CIC Visa Office and verify its arrival; provide the client with his file number
4. Track the client’s file through the immigration process so as to facilitate the issuance of the permanent resident visa in a timely fashion; keep the client updated on any progress on the client’s case and respond to all reasonable requests from and/or on behalf of the client; liaison between the Canadian Government and the client; handle all correspondence with CIC on the client’s behalf in respect to the client’s application; make additional written and/or oral representation to the CIC Office and/or to the other related Canadian Government agencies, as necessary
5. Prepare the client in advance, if a Selection Interview with a CIC Officer is requested; make resources available to the client, prior to the selection interview, for the purpose of gaining employment in the Canadian labour market.
6. Protect your privacy and treat all information provided as strictly confidential

You have instructed us to commence an application of {select-4} Canada, for  {name-1} {name-3}, {name-2}, spouse and {number-1} kid(s) {text-1}.

We will work with you toward your desired outcome. However, all legal actions are subject to many variables. Accordingly, we cannot guarantee that your desired outcome will be achieved. It is necessary for you to agree with the terms described in this letter so that we can work towards your desired outcome.

3. Client Responsibilities and Commitments

3.1 The Client must provide, upon request from the RCIC:

• All necessary documentation
• All documentation in English or French, or with an English or French translation
  • The Client understands that he/she must be accurate and honest in the information he/she provides and that any inaccuracies may void this Agreement, or seriously affect the outcome of the application or the retention of any status he/she may obtain. The RCIC’s obligations under the Retainer Agreement are null and void if the Client knowingly provides any inaccurate, misleading or false material information. The Client’s financial obligations remain.
  • In the event Immigration, Refugees and Citizenship Canada (IRCC) or Employment and Social Development Canada (ESDC) should contact the Client directly, the Client is instructed to notify the RCIC immediately.
  • The Client is to immediately advise the RCIC of any change in the marital, family, or civil status or change of physical address or contact information for any person included in the application.
  • In the event of a Joint Retainer Agreement, the Clients understand that no information received in connection with the matter from one Client can be treated as confidential so far as any of the other Clients are concerned and that if a conflict develops that cannot be resolved, the RCIC cannot continue to act for both or all of the Clients and may have to withdraw completely.

4. Billing method

The Client will be billed by flat fee. The details of this billing method are as follows:

5. Payment Terms and Conditions

Professional Fees – Principal Applicant                $ {calculation-1}     

Secondary Applicant                                               $ {calculation-4}

Applicable Taxes HST                                              $ {calculation-8}

____________________________________________________________________

Total Amount:                                                           $ {calculation-6}

Government Fees - (Note: Govt. Fees can be paid directly to CIC or through consultant)

Bank fees - (Note: for Govt. Fees refer to our website.)

The Retainer amount  of $ {calculation-6} is to be paid by the client and is subject to change upon mutual agreement by both parties.

You will be responsible for reimbursing us for expenses (disbursements) that we incur for charges allocated to your file, including: faxes, postage, deliveries, travel expenses, photocopying, government filing & search charges and registrations; and all other reasonable out-of-pocket expenses and office charges.  We do not charge for staff overtime on evenings or weekends in order to meet time deadlines.

6. Payment Schedule

Deposit            $ {calculation-7} Paid at signing of Retainer agreement.

Balance           $ {calculation-7} To be paid when case is ready to be filed.

Payment is due on all accounts when rendered. If any account is not paid within 30 days, interest will be charged on the outstanding balance at a rate of 15% per annum from the date of the account until paid.

Special arrangements mutually agreed upon by the Client and RCIC (e.g., payment by post-dated Cheques, different currency, etc.):      

7. Refund Policy 

The Client acknowledges that the granting of a visa or status and the time required for processing this application is at the sole discretion of the government and not the RCIC.

If however, the application is denied because of an error or omission on the part of the RCIC or professional staff, the RCIC will refund all professional fees collected.  The client agrees that the fees paid are for services indicated above, and any refund is strictly limited to the amount of fees paid.

Any and all unused fees for services not rendered will be refunded by way of a company cheque within 14 days.   

8. Dispute Resolution Related to the Code of Professional Ethics

In the event of a dispute related to the Code of Professional Ethics, the Client and RCIC are to make every effort to resolve the matter between the two parties.  In the event a resolution cannot be reached, the Client is to present the complaint in writing to the RCIC and allow the RCIC 60 days to respond to the Client.  In the event the dispute is still unresolved, the Client may follow the complaint and discipline procedure outlined by the Council on their website: http://iccrc-crcic.ca/FileaComplaint.cfm.  

NOTE:  All complaint forms must be signed.

ICCRC Contact Information:

Immigration Consultants of Canada Regulatory Council (ICCRC)

5500 North Service Rd., Suite 1002

Burlington, ON, L7L 6W6

Toll free: 1-877-836-7543

9. Confidentiality

All information and documentation reviewed by the RCIC, required by IRCC and all other governing bodies, and used for the preparation of the application will not be divulged to any third party, other than agents and employees, without prior consent, except as demanded by law.  The RCIC, and all agents and employees of the RCIC, are also bound by the confidentiality requirements of Article 8.1of the Code of Professional Ethics.

The Client agrees to the use of electronic communication and storage of confidential information.  The RCIC will use his/her best efforts to maintain a high degree of security for electronic communication and information storage.

10. Force Majeure

The RCIC’s failure to perform any term of this Retainer Agreement, as a result of conditions beyond his/her control such as, but not limited to, governmental restrictions or subsequent legislation, war, strikes, or acts of God, shall not be deemed a breach of this Agreement.

11. Change Policy

The Client acknowledges that if the RCIC is asked to act on the Client’s behalf on matters other than those outlined above in this Agreement, or because of a material change in the Client’s circumstances, or because of material facts not disclosed at the outset of the application, or because of a change in government legislation regarding the processing of immigration-related applications, the Agreement can be modified accordingly.  

12. Termination

12.1   This Agreement is considered terminated upon completion of tasks identified under section 2 of this agreement.

12.2   This Agreement is considered terminated if material changes occur to the Client’s application or eligibility, which make it impossible to proceed with services detailed in section 2 of this Agreement.

12.3   This Agreement may be terminated, upon writing, by the Client, at which time any outstanding fees or Disbursements will be refunded by the RCIC to the Client/any outstanding fees or Disbursements will be remitted by the Client to the RCIC.  

12.4   Pursuant to Article 11 of the Code of Professional Ethics, this Agreement may be terminated, upon writing, by the RCIC, provided withdrawal does not cause prejudice to the Client.

13. Governing Law

This Agreement shall be governed by the laws in effect in the Province/Territory of Ontario, and the federal laws of Canada applicable therein and except for disputes pursuant to Section 8 hereof, any dispute with respect to the terms of this Agreement shall be decided by a court of competent jurisdiction within the Province/Territory of Ontario.

14. Miscellaneous

14.1 This Agreement constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes all prior agreements, understandings, warranties, representations, negotiations and discussions, whether oral or written, of the parties except as specifically set forth herein.

14.2 This Agreement shall be binding upon the parties hereto and their respective heirs, administrators, successors and permitted assigns.

14.3 This Agreement may only be altered or amended when such changes are made in writing and executed by the parties hereto.

14.4 The provisions of this Agreement shall be deemed severable.  If any provision of this Agreement shall be held unenforceable by any court of competent jurisdiction, such provision shall be severed from this Agreement, and the remaining provisions shall remain in full force and effect.

14.5 The headings utilized in this Agreement are for convenience only and are not to be construed in any way as additions to or limitations of the covenants and agreements contained in this Agreement.

14.6 Each of the parties hereto shall do and execute or cause to be done or executed all such further and other things, acts, deeds, documents and assurances as may be necessary or reasonably required to carry out the intent and purpose of this Agreement fully and effectively.

14.7 The Client acknowledges that he/she has had sufficient time to review this Agreement and has been given an opportunity to obtain independent legal advice and translation prior to the execution and delivery of this Agreement.  In the event the Client did not seek independent legal advice prior to signing this Agreement, he/she did so voluntarily without any undue pressure and agrees that the failure to obtain independent legal advice shall not be used as a defense to the enforcement of obligations created by this Agreement.  Furthermore, the Client acknowledges that he/she has received a copy of this Agreement and agrees to be bound by its terms.  

14.8 The Client acknowledges that he/she has requested that the Agreement be written in the English language; Les parties reconnaissent qu'elles ont exigé que ce qui précède soit rédigé en anglais. 

15. Contact Information 

Client/Designate Name

Given Name: {name-1}                                      Family Name:  {name-3}

Address: {address-1-street_address} {address-1-city} {address-1-country}

Telephone Number:   {phone-1}                      Cellphone Number: {phone-1}

E-mail address: {email-1}

RCIC # R511136

Given Name:      Yi                                     Family Name:  Han

Address 65 Forest Manor Road. North York. ON. M2J 1M5

Telephone Number: +1-647-989-1275      E-mail: immigration@alphaconsultants.ca

 IN WITNESS THEREOF this Agreement has been duly executed by the parties hereto on the date first above written.              

Signature of Client :  {text-2} 

5. Payment Terms and Conditions

Professional Fees – Principal Applicant                $ {calculation-1}     

Applicable Taxes HST                                              $ {calculation-2}

____________________________________________________________________

Total Amount:                                                           $ {calculation-3}

Government Fees - (Note: Govt. Fees can be paid directly to CIC or through consultant)

Bank fees - (Note: for Govt. Fees refer to our website.)

The Retainer amount  of $ {calculation-3} is to be paid by the client and is subject to change upon mutual agreement by both parties.

You will be responsible for reimbursing us for expenses (disbursements) that we incur for charges allocated to your file, including: faxes, postage, deliveries, travel expenses, photocopying, government filing & search charges and registrations; and all other reasonable out-of-pocket expenses and office charges.  We do not charge for staff overtime on evenings or weekends in order to meet time deadlines.

6. Payment Schedule

Deposit            $ {calculation-5} Paid at signing of Retainer agreement.

Balance           $ {calculation-5} To be paid when case is ready to be filed.

Payment is due on all accounts when rendered. If any account is not paid within 30 days, interest will be charged on the outstanding balance at a rate of 15% per annum from the date of the account until paid.

Special arrangements mutually agreed upon by the Client and RCIC (e.g., payment by post-dated Cheques, different currency, etc.):      

7. Refund Policy 

The Client acknowledges that the granting of a visa or status and the time required for processing this application is at the sole discretion of the government and not the RCIC.

If however, the application is denied because of an error or omission on the part of the RCIC or professional staff, the RCIC will refund all professional fees collected.  The client agrees that the fees paid are for services indicated above, and any refund is strictly limited to the amount of fees paid.

Any and all unused fees for services not rendered will be refunded by way of a company cheque within 14 days.   

8. Dispute Resolution Related to the Code of Professional Ethics

In the event of a dispute related to the Code of Professional Ethics, the Client and RCIC are to make every effort to resolve the matter between the two parties.  In the event a resolution cannot be reached, the Client is to present the complaint in writing to the RCIC and allow the RCIC 60 days to respond to the Client.  In the event the dispute is still unresolved, the Client may follow the complaint and discipline procedure outlined by the Council on their website: http://iccrc-crcic.ca/FileaComplaint.cfm.  

NOTE:  All complaint forms must be signed.

ICCRC Contact Information:

Immigration Consultants of Canada Regulatory Council (ICCRC)

5500 North Service Rd., Suite 1002

Burlington, ON, L7L 6W6

Toll free: 1-877-836-7543

9. Confidentiality

All information and documentation reviewed by the RCIC, required by IRCC and all other governing bodies, and used for the preparation of the application will not be divulged to any third party, other than agents and employees, without prior consent, except as demanded by law.  The RCIC, and all agents and employees of the RCIC, are also bound by the confidentiality requirements of Article 8.1of the Code of Professional Ethics.

The Client agrees to the use of electronic communication and storage of confidential information.  The RCIC will use his/her best efforts to maintain a high degree of security for electronic communication and information storage.

10. Force Majeure

The RCIC’s failure to perform any term of this Retainer Agreement, as a result of conditions beyond his/her control such as, but not limited to, governmental restrictions or subsequent legislation, war, strikes, or acts of God, shall not be deemed a breach of this Agreement.

11. Change Policy

The Client acknowledges that if the RCIC is asked to act on the Client’s behalf on matters other than those outlined above in this Agreement, or because of a material change in the Client’s circumstances, or because of material facts not disclosed at the outset of the application, or because of a change in government legislation regarding the processing of immigration-related applications, the Agreement can be modified accordingly.  

12. Termination

12.1   This Agreement is considered terminated upon completion of tasks identified under section 2 of this agreement.

12.2   This Agreement is considered terminated if material changes occur to the Client’s application or eligibility, which make it impossible to proceed with services detailed in section 2 of this Agreement.

12.3   This Agreement may be terminated, upon writing, by the Client, at which time any outstanding fees or Disbursements will be refunded by the RCIC to the Client/any outstanding fees or Disbursements will be remitted by the Client to the RCIC.  

12.4   Pursuant to Article 11 of the Code of Professional Ethics, this Agreement may be terminated, upon writing, by the RCIC, provided withdrawal does not cause prejudice to the Client.

13. Governing Law

This Agreement shall be governed by the laws in effect in the Province/Territory of Ontario, and the federal laws of Canada applicable therein and except for disputes pursuant to Section 8 hereof, any dispute with respect to the terms of this Agreement shall be decided by a court of competent jurisdiction within the Province/Territory of Ontario.

14. Miscellaneous

14.1 This Agreement constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes all prior agreements, understandings, warranties, representations, negotiations and discussions, whether oral or written, of the parties except as specifically set forth herein.

14.2 This Agreement shall be binding upon the parties hereto and their respective heirs, administrators, successors and permitted assigns.

14.3 This Agreement may only be altered or amended when such changes are made in writing and executed by the parties hereto.

14.4 The provisions of this Agreement shall be deemed severable.  If any provision of this Agreement shall be held unenforceable by any court of competent jurisdiction, such provision shall be severed from this Agreement, and the remaining provisions shall remain in full force and effect.

14.5 The headings utilized in this Agreement are for convenience only and are not to be construed in any way as additions to or limitations of the covenants and agreements contained in this Agreement.

14.6 Each of the parties hereto shall do and execute or cause to be done or executed all such further and other things, acts, deeds, documents and assurances as may be necessary or reasonably required to carry out the intent and purpose of this Agreement fully and effectively.

14.7 The Client acknowledges that he/she has had sufficient time to review this Agreement and has been given an opportunity to obtain independent legal advice and translation prior to the execution and delivery of this Agreement.  In the event the Client did not seek independent legal advice prior to signing this Agreement, he/she did so voluntarily without any undue pressure and agrees that the failure to obtain independent legal advice shall not be used as a defense to the enforcement of obligations created by this Agreement.  Furthermore, the Client acknowledges that he/she has received a copy of this Agreement and agrees to be bound by its terms.  

14.8 The Client acknowledges that he/she has requested that the Agreement be written in the English language; Les parties reconnaissent qu'elles ont exigé que ce qui précède soit rédigé en anglais. 

15. Contact Information 

Client/Designate Name

Given Name: {name-1}                                      Family Name:  {name-3}

Address: {address-1-street_address} {address-1-city} {address-1-country}

Telephone Number:   {phone-1}                      Cellphone Number: {phone-1}

E-mail address: {email-1}

RCIC # R511136

Given Name:      Yi                                     Family Name:  Han

Address 65 Forest Manor Road. North York. ON. M2J 1M5

Telephone Number: +1-647-989-1275      E-mail: immigration@alphaconsultants.ca

 IN WITNESS THEREOF this Agreement has been duly executed by the parties hereto on the date first above written.              

Signature of Client :  {text-2} 

Signature of RCIC:  Shaikh Rehman / Alpha Consultants